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Internet
shopping offers many benefits. These
include opportunities to save time
and money, greater choice, the convenience
of shopping when you like and having
goods delivered. There is also the
powerful ability to find and compare
information, products and prices. |
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Internet
shopping is at least as safe as shopping
in a store or by phone, so there is
no need for anyone to miss out on
the benefits it can provide. |
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Shopping
online is safe if you use your common
sense and always check the terms and
conditions of offers. When you buy
online from a Europeon retailer, you
have even more consumers' rights than
when you buy in a shop |
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Ensure
the site you are buying from provides
a street address and a non-mobile
telephone number, not just an email
address. If in doubt, email or phone
the store before giving them your
payment card details to reassure yourself
that it is legitimate |
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Check
that the spelling of the website you
are visiting is accurate - 'typo-squatters'
have been known to trick the unwary
away from genuine sites |
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Make
sure your shopping will be delivered
in time! Good stores will advise you
of delivery time scales and guarantee
a delivery time. Even so, it makes
sense to shop early and build in some
extra time to avoid disappontment.
Many stores will also arrange delivery
to an alternative address (as opposed
to the credit card billing address)
such as your workplace, a store, a
Post Office, or directly to the recipient
of your gift - saving you even more
time |
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Never discolse your credit card's
PIN to anyone, including people claiming
to be from your bank or the police,
and NEVER send it
over the internet |
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Always
keep a record of every online transaction
as proof of order. Always print off
a copy of the orders summary page
as well as the order confirmation
page - which may only provide the
order number with no specific details
of the goos ordered |
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Only
give your payment card details over
a secure connection, and never by
email. Be aware of the security features
available both on the retailer's website
and on your own browser. Only trade
with companies that have an encryption
certificate and use secure transaction
technology. During checkout, look
for a closed padlock symbol at the
bottom of the screen and / or the
site address changing from http//??
to https://?? which
indicate that the communication between
you and the retailer is encrypet and
therefore confidential. While your
are on a 'secure page' (i.e when the
padlock is visible) you can right
click to view security information
about the page. But remember that
website security depends on ALL of
the processes the retailer puts in
place to protect you. If in doubt,
there are always plenty of other great
online stores to visit. The Government
has launched a 'Get Safe Online'
campaign which provides consumers
and businesses with hints and tips
on safe use of the internet and how
to protect your PC. Their website,
at www.getsafeonline.org,
is a valuable source of information
and is regularly updated |